Take the right route to digital transformation

Take the right route to digital transformation

There is plenty of hype about digital transformation (DX). It’s going to save the business; it’s going to transform customer engagement; it’s set to redefine collaboration and communication. All this is true, but only as a part of a whole. DX is a journey, not a...
In search of value: Can digital transformation deliver?

In search of value: Can digital transformation deliver?

Value is a complex metric. It’s fiscal – a return on the investment (ROI) made into a service, product or platform. It’s optimal and operational – a measurable shift in how the organisation does business. It’s functional – a tangible benefit that’s felt in customer...
When digital strategy drags its feet

When digital strategy drags its feet

Digital transformation (DX) has become a buzzword in the business world, with promises of increased customer satisfaction, revenue, and profit. However, many companies find themselves disappointed with the outcomes of their digital strategies. This blog post explores...
Insuring Africa: A digital journey

Insuring Africa: A digital journey

growth of the African insurance market Africa is currently the second fastest growing insurance market in the world, behind Latin America.  The African insurance market was expected to grow at 7 percent per year from 2020-2025.  Even though the Covid-19 pandemic has...